Fort Washington Tire & Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
1

12/26/18 - Had this shop do a state inspection done on a car due to an MVA re-title request on a thursday months ago. For some reason one of the left front caliper bolts came off the following monday and the piston got pushed out and the car lost brakes. Thank God my wife with my young child stopped safely. Conveniently it was close to this shop and I appreciate that they accomodated them same day - replaced the caliper with some cheap none oem stuff that you need to paint later because it will rust out. After they finished they said inspections only cover the front right and left rear.. not going to say the had something to do with the issue but it could have been a really bad accident due to this occurence after a safety inspection by these guys just 4 days prior. Later had this shop do alignment, install brand new rims and tires and balanced twice - could not get balance correctly. They say a road force balance machine wont do it and their machine next step down from a Hunter GSP9700 does the job all the time. No, they are not honest. Not really believing what they tell me anymore and not wanting to have this annoying vibration above 60mph, I went to a legitimate shop TODAY that does road force balancing in Chantilly, Va. - they used the Hunter GSP9700 machine and performed match mounting and road force balance. The car drives fine now, the way it is supposed to in the first place. It costs a little more but I dont care as long the job is done right. The shop staff seem to be nice people and helpful. But my validated bad experience with their service is a legitimate reason for this review. The least they can do is refund me for that tire balance which I highly doubt they will do. Very disappointing that its a tire shop and they could not get my tires balanced.. LOL UPDATE: Owner made a response saying I might have been at the wrong shop and confused with a similar name shop - yes its the one by the Harley shop where you have to wait 4+ hours with an appointment for a tire change and alignment. Got receipts and credit card statements to prove this is the right place but totally unecessary. Im done talking to these people when all they did was deflection... oh its normal that caliper piston seals just blow up out of the blue, oh someone else didnt tighten the caliper bolt, oh they are new tires and they need to be driven more - if you cant do it the second time then you just dont know how to do it at all. No way in hell I will remove this post because it is what is, a negative public review from an unsatisfactory experience.. just like the positive ones and I really hope somebody takes notice. It could have been worse with what happened to my family. Total waste of my time. Got lazy and took it to this shop for convenience.. never again. I would rather drive 45mins for an alignment and balancing to a much more skilled shop in chantilly, virginia and still be back home under 4 hours.

5

5

Fair pricing and good service. Good to see a company for the community. Nice waiting area and friendly workers.

5

Very good service. In other places they told me that it was impossible to do an alignment in my car because it was oxidated, and that they wont be able to move the screws, they told me that it would cost me $890 to fix it. But this guys in Tire Pros & Auto center did the impossible to help me with the problem that I had for only $90. Now I’m happy, quick service, good attention, and very good results. Very good work. If I have a problem, I’ll be going to this same place. Thank you so much.

5

The a/c stopped working in my Acadia and this place came highly recommended. I was hoping the issue was something simple like needing freon but of course it wasn't. Anyway, they fixed the issue in only 2 days, which would've been 1 but they were sent the wrong parts. My a/c is blowing nice and cold, my windows are defrosting when needed, and they even plugged my tire , (which Jiffy Lube said couldn't be done). All the staff were friendly & knowledgeable and they're now our "go-to" auto shop!

5

Professional and personally concerned about your auto. Auto pro comes highly recommended!

5

Honest. Honest. Honest. Great folks. Have bringing my vehicles for 5 years. Will not oversell. Stands behind their work.

5

1

This is my first time coming here I came because most of the reviews were satisfactory. So Tuesday my car broke down & would not start, I called & they suggested I leave it overnight on wensday bc they are fully booked with customers which I was fine with. I was told scince my car is staying overnight & its first come first served that my car would be the first one fixed Thursday morning. Thursday (today) I waited for a phone call to update me on my car, no call so I decided to go in. I arrived at 12 & was told work will be done on my car at 3. I was a little frustrated but they were friendly so I waited. I waited from 12 until about 5:30 in the shop may I add to only be told they are just now working on my car taking out the fuel pump. The shop closes at 6 & I am very frustrated I was told they may have to keep it another night. I have no way to go home & already had to call out 2 days from work for my car. I had high Hope's for this place bc of some of the reviews & friendliness but this is unacceptable. ***Update*** Jeremy was able to have me out the same day...I am now satisfied with having my vehicle back up & running

5

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