Fort Washington Tire & Auto Repair

2004 reviews
(301) 747-0392
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
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5

Thank you for the amazing 5-star rating! We hope to see you again soon. Sincerely, The Fort Washington Tire Pros Team

- Fort Washington Tire Pros and Auto Center
1

I had a bad experience here twice!!!! If I could give then zero stars 🌟 I would!! I have been going here for 5 years. It's close to my house and prior to this I had no issues. The last two times I felt taken advantage of, ladies beware!!!!! I will NEVER go there again!!! I took my truck to BMW and what Fort Washington Tires stated was wrong was definitely not the issue!!!!!! This would have cost me $900.00+ dollars if I had proceeded with them!!!!! My truck was there at 7:30 am. I hadn't heard from them so I called to check the status 2 hours before they closed and after the conversation I thought it would be ready that day. Needless to say they kept my truck overnight without informing me first. I needed to drive my truck the next day!! Poor communication and bad business 😕 never again. UPDATE I am not mistaken.. My name will appear as Wanda Gatson in your system. The unfortunate thing is I bought my run flats through them a year or so ago and they are under warranty. I had to go there to have a nail removed about 3 weeks ago. This was covered under my warranty. I tried to go to Costco but they would only work on run flats that was purchased there. Fort Washington Tires made a note on my receipt "We did not remove the tire". I am glad that they didn't because they would have started with the same lies again.

Wanda, we would like to apologize but we do not have any record of you or someone with your last name with a BMW in our system. Could there be some confusion with the Harley Davidson motorcycle dealer next-door? We would like the opportunity to talk more about your experience so we can take better care of you, as well as improve ourselves. Please feel free to reach out if you'd like to discuss further.

- Fort Washington Tire Pros and Auto Center
5

I had a wonderful experience took my car in for an oil change and it was done in less than an hour staff was great and a great cheap price for the oil change very satisfied!

Kimberly, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Fort Washington Tire Pros Team

- Fort Washington Tire Pros and Auto Center
5

Had a tire patched and it was really quick. They spotted a nail in my tire pulled it out and plugged it. Took about 5 minutes. They put air in all my tires as well. Great service, quick and reasonable price. $20 to plug the tire.

Thank you for the 5-star review, Tracey. We are pleased you had 5-star experience with us with our speedy service and reasonable prices! See you next time!

- Fort Washington Tire Pros and Auto Center
5

Came in to get my tires checked. They found there was a nail in my tire and we're able to repair the same day. They were very professional and polite. I had a great first time experience there! I went in again this week for an alignment and had another please visit. Everyone is so friendly and helpful. I will go here for all my car needs!

We appreciate your review, Sarah! We love to hear from our customers and are happy to hear you were so pleased with our service with our professional and speedy service with the repair and more! Looking forward to helping you again!

- Fort Washington Tire Pros and Auto Center
5

Excellent service always and very professional customer service!

5

Great service. Very professional.

Thank you so much, Laarni! We appreciate you choosing us for your auto service needs! We will see you again!

- Fort Washington Tire Pros and Auto Center
5

Thank you for your 5-star review, Dmitry. Please let us know if there is anything else, we can do for you!

- Fort Washington Tire Pros and Auto Center
5

They are polite, Jeramy and staff are alway welcoming and ready to assist. The work that they preform is always of the best quality. The price has always been fair. And I’ve never had that opinion about any mechanical shop. I’d highly recommend them

Darrick, we are so happy to hear about your experience with our staff, professionalism, reasonable prices, and service! We always try to provide the best service! Come back again!

- Fort Washington Tire Pros and Auto Center
2

They didn’t fix the problem.

Gerald, we are very sorry to hear you had anything less than a wonderful experience with us. We would like an opportunity to hear more details on your situation. Please reach out to us at (301) 248-4500.

- Fort Washington Tire Pros and Auto Center
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9325 Livingston Road, Fort Washington, MD, 20744 (301) 248-4500
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