Fort Washington Tire & Auto Repair

2050 reviews
(301) 747-0392
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
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5

Amir, thank you so much for your feedback. We are happy that we could provide you with an exceptional customer experience!

- Fort Washington Tire Pros and Auto Center
5

Thank you for the 5-star review, Tracey. We are pleased you had 5-star experience with us! See you next time!

- Fort Washington Tire Pros and Auto Center
1

I brought my truck in to have the rims that I just bought rebalanced because there was vibration after the initial install. After having them rebalanced I noticed there was damage from the balancing machine (although they tried to dispute it, of course). Jeremy told me to go to a rim shop to fix it on my own dime. Not good customer service and I would definitely avoid this place if you have aftermarket rims or care about your car. I wish someone would have just told me about the damage initially rather than being shady about it. The wait times are also atrocious. I waited over 3 hours to have my tires mounted and balanced. I will not be coming back. Service: Tyres

Jesse, we are very sorry to hear you had anything less than a wonderful experience with us. We are known for having exceptional customer service and your experience does not match that. We would like an opportunity to hear more details on your situation. Please reach out to us at (301) 248-4500.

- Fort Washington Tire Pros and Auto Center
5

It wouldn't be fair because I am an employee but I love working here we try to be as professional as possible and I get most of my work done because fellow employees are trustworthy and knowledgeable

Robert, thank you for your review and kind words! We are pleased to hear that you were happy with our knowledgeable great staff and we are always happy to help and go the extra mile to make sure our customers leave satisfied and happy with their experiences! Looking forward to helping you again!

- Fort Washington Tire Pros and Auto Center
1

I recently got a safety inspection done at this shop. They charged me $89 for the inspection however my car did not pass the inspection. They told me that I had 30 days to come back and redo the inspection so I would not be charged again, yet when I took my car back for the re-inspection , they told me that I had to pay another $40. This is daylight robbery! How can this even be legal! I was so frustrated but I had no other choice at the time.

Melisha, we are sorry you had a bad experience at an auto shop. However, we do not have any record of doing business with you and we would never charge for re-inspections. Could you possibly be getting us confused with another automotive shop down the road? We are located at 9325 Livingston Rd Fort Washington, MD 20744 next to the Harley Davidson Dealership. Have a great day!

- Fort Washington Tire Pros and Auto Center
1

I brought my truck in to have the rims that I just bought rebalanced because there was vibration after the initial install. After having them rebalanced I noticed there was damage from the balancing machine (although they tried to dispute it, of course). Jeremy told me to go to a rim shop to fix it on my own dime. Not good customer service and I would definitely avoid this place if you have aftermarket rims or care about your car. I wish someone would have just told me about the damage initially rather than being shady about it. The wait times are also atrocious. I waited over 3 hours to have my tires mounted and balanced. I will not be coming back.

Jesse, we are very sorry to hear you had anything less than a wonderful experience with us. We are known for having exceptional customer service and your experience does not match that. We would like an opportunity to hear more details on your situation. Please reach out to us at (301) 248-4500.

- Fort Washington Tire Pros and Auto Center
5

Very prompt service and and very personable experience!!!

Thank you, Candice! We take pride in our professionalism and prompt service and we appreciate you putting your trust in us. We appreciate your business!

- Fort Washington Tire Pros and Auto Center
1

I selected this place based on the reviews... I had spoken with the manager prior to confirm cost and service time etc... I had my son take my car 7am before it even open to be sure it wouldnt be an ALL DAY PROCESS for a simple oil change and tune up. It is 12p and he's still there. My advice go somewhere else. Will never use this place again! Services: Oil change, General repairs & maintenance, Tuning

Cdlaine, we are very sorry to hear you had anything less than a wonderful experience with us. We are known for having exceptional customer service and your experience does not match that. We would like an opportunity to hear more details on your situation. Please reach out to us at (301) 248-4500.

- Fort Washington Tire Pros and Auto Center
5

Great place! We come her for all of our service on our vehicles. Everyone is professional and explains everything so that things are easy to understand. Service: Brakes

We are grateful for your business, Valerie! Thank you so much for taking the time to leave this review. It was a pleasure working with you! We are pleased to hear you had such a great all-around experience with us with our communication, all vehicle services, and professionality! See you next time.

- Fort Washington Tire Pros and Auto Center
5

Thank you so much, Joseph! We appreciate you taking the time to leave us a 5-star review! We'll see you again!

- Fort Washington Tire Pros and Auto Center
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9325 Livingston Road, Fort Washington, MD, 20744 (301) 248-4500
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