Fort Washington Tire & Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
5

I have been taking my vehicles to Fort Washington Tire and Auto since 1999. My Mother had recommended me to them and at the time I was living all the way up in Takoma Park, Maryland. I didn’t mind the long trip because my Mom had always said to me when you find a good auto repair shop, you stick with them. Sir Jeremy, Sir Eric and Sir Martinez have all treated me like a special person and made me feel like part of the family. The atmosphere in the waiting area is sooo comfortable and all the customers are happy to engage in conversation with you. There’s a very special energy that that kind of shop exudes! The shop is clean, no bad odors, clean restroom, outstanding workers. They really know their work. I highly recommend this shop, no matter how far you have to travel to them. I love sharing my review and hope others will also after doing business with Fort Washington Tire. Thank you for your goodness, Mrs. Weiner

5

Satisfied customer! I have no reason to complain about the services I’ve received from Fort Washington Auto and Tire over the years. The service team is always courteous, diagnostics and services done on my truck have been satisfactory! Fort Washington Auto and Tire remains the service home for my vehicle.👍 Leona Washington Fort Washington, MD

5

Really great service and cheap. I'm a big Costco tire center fan but it was too difficult to get there with my schedule so I went here since it was closer. I really wish I could have made an appointment but even without one and them being short staffed it took about 2 hours to replace my tire. The reviews on their customer service are right - very polite and nice.

5

I highly recommend this place. Everyone that I’ve worked with has been really nice, polite & courteous starting with Jeremy and Brian. I followed Brian from where he used to work to here in Ft. Washington Tire Pros & Auto Center. He has done excellent work on both of my cars. They are very straight-forward about what’s wrong with your car and what they need to do to get it fix it. No extra stuff that’s not necessary like other auto shops do. They tell you like it is. They will work with you on any issues. But most of all, they do great, quality work. Nowadays, it’s hard to find mechanics or auto shops that you can trust. I trust them completely. I have referred them to all my friends and family. If you’re in need of a great auto shop, Ft. Washington Tire Pros & Auto Center is the place to go.

4

Good service

1

12/26/18 - Had this shop do a state inspection done on a car due to an MVA re-title request on a thursday months ago. For some reason one of the left front caliper bolts came off the following monday and the piston got pushed out and the car lost brakes. Thank God my wife with my young child stopped safely. Conveniently it was close to this shop and I appreciate that they accomodated them same day - replaced the caliper with some cheap none oem stuff that you need to paint later because it will rust out. After they finished they said inspections only cover the front right and left rear.. not going to say the had something to do with the issue but it could have been a really bad accident due to this occurence after a safety inspection by these guys just 4 days prior. Later had this shop do alignment, install brand new rims and tires and balanced twice - could not get balance correctly. They say a road force balance machine wont do it and their machine next step down from a Hunter GSP9700 does the job all the time. No, they are not honest. Not really believing what they tell me anymore and not wanting to have this annoying vibration above 60mph, I went to a legitimate shop TODAY that does road force balancing in Chantilly, Va. - they used the Hunter GSP9700 machine and performed match mounting and road force balance. The car drives fine now, the way it is supposed to in the first place. It costs a little more but I dont care as long the job is done right. The shop staff seem to be nice people and helpful. But my validated bad experience with their service is a legitimate reason for this review. The least they can do is refund me for that tire balance which I highly doubt they will do. Very disappointing that its a tire shop and they could not get my tires balanced.. LOL UPDATE: Owner made a response saying I might have been at the wrong shop and confused with a similar name shop - yes its the one by the Harley shop where you have to wait 4+ hours with an appointment for a tire change and alignment. Got receipts and credit card statements to prove this is the right place but totally unecessary. Im done talking to these people when all they did was deflection... oh its normal that caliper piston seals just blow up out of the blue, oh someone else didnt tighten the caliper bolt, oh they are new tires and they need to be driven more - if you cant do it the second time then you just dont know how to do it at all. No way in hell I will remove this post because it is what is, a negative public review from an unsatisfactory experience.. just like the positive ones and I really hope somebody takes notice. It could have been worse with what happened to my family. Total waste of my time. Got lazy and took it to this shop for convenience.. never again. I would rather drive 45mins for an alignment and balancing to a much more skilled shop in chantilly, virginia and still be back home under 4 hours.

5

Of course I love it I worked there for 12 years and I'm still there

5

Great customer service and great people

5

I have been doing business with Fort Washington Tire for about 10 years and the quality of service was 5 stars from the first time I walked into shop and it is still 5 stars.

1

I took my wife’s car in to check some of the problem I was having before I went there I was driving 60+ on the freeway and when I left auto pros I could not go over twenty. I was going to go back but it broke down on the freeway the only thing wrong with it that auto pros said was it needed a throttle body and I left there and it had a hole in the engine

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