This is my first time coming here I came because most of the reviews were satisfactory. So Tuesday my car broke down & would not start, I called & they suggested I leave it overnight on wensday bc they are fully booked with customers which I was fine with. I was told scince my car is staying overnight & its first come first served that my car would be the first one fixed Thursday morning. Thursday (today) I waited for a phone call to update me on my car, no call so I decided to go in. I arrived at 12 & was told work will be done on my car at 3. I was a little frustrated but they were friendly so I waited. I waited from 12 until about 5:30 in the shop may I add to only be told they are just now working on my car taking out the fuel pump. The shop closes at 6 & I am very frustrated I was told they may have to keep it another night. I have no way to go home & already had to call out 2 days from work for my car. I had high Hope's for this place bc of some of the reviews & friendliness but this is unacceptable. ***Update*** Jeremy was able to have me out the same day...I am now satisfied with having my vehicle back up & running